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DEPOSITS

Find information on digital and traditional asset or currency deposits here.

  • Minimum deposit amount in ETH / DASH

    Some currencies have a minimum amount for deposits. If you send less than the minimum (Higher than 0.01000 ETH or DASH) by mistake, you can simply send more until the balance of the deposit address is...

  • How do I Deposit Money to my USD Wallet?

    Click “Buy/Sell” on the left side menu of your Dashboard, click on “Deposit to USD Wallet” and follow the instructions. STEP 1 – SELECT THE PAYMENT METHOD You can choose between Wire Transfer, ACH or ...

  • What are the deposit fees?

    Our deposit fees are listed below. Digital Currency Deposits: Ethereum (ETH) Network fee: Small transaction fee to move ETH into Mercury Cash wallet determinated by the network Dash (DASH) Network fee...

  • How long do deposits take?

    Execution times can vary, but typical estimated times are listed below. USD (SWIFT):  5-7 business days USD Domestic Wire transfers: 5-7 business days (first deposits may require at least 2 additional...

  • How long do crypto or digital asset deposits take?

    Execution times can vary based on the conditions of the network, but typical estimated times are listed below. Ether (ETH) : ~40 minutes (30 confirmations required) Please note that we are not able to...

  • Why is my deposit on hold?

    If your deposit is placed on hold, please contact Customer Support to inquire about it. Usually, it is one of the following reasons: The deposit takes you over your funding limit. The best way to reso...

  • How to Deposit USD via normal domestic/international wire

    To deposit USD from within the US (domestic/international): We only allow USD funding from the States where we are licensed (check) Navigate to the Funding > Deposit > USD. Select the US domestic/inte...