× Info: If our Help Center does not find the answer to your request or query. Click the button Open Ticket > Select a form that best suits your request or query and in a few minutes we will be responding.
Start a conversation

How do I Deposit Money to my USD Wallet?

Click “Buy/Sell” on the left side menu of your Dashboard, click on “Deposit to USD Wallet” and follow the instructions.

STEP 1 – SELECT THE PAYMENT METHOD

You can choose between Wire Transfer, ACH or Credit Card. 

When selecting you have to be sure the option becomes yellow.

If it doesn’t becomes yellow the option might not be available in your country or at the moment. You can write to the support team if you have any doubt.

STEP 2 – SET THE AMMOUNT TO DEPOSIT

Set the amount to deposit. Fees may apply.

 When making a wire transfer, the money will take between 2 – 5 business days to be credited into your USD Wallet.


 

STEP 3 – PROCEED WITH PAYMENT

When paying with Credit Card you can pay at the moment.

When making ACH or Wire Transfers you must follow the next steps:

  • Click on “Deposit”. When doing so, you´ll receive an email with a confirmation code.
  • Make the payment from your online banking and be sure to introduce the confirmation code as a note of the payment.

    Important: If you don´t write the code down into your transfer, the payment cannot be checked and processed.  Some penalties will arise for the money to be accredited into your USD Wallet.
Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Mercury Cash

  2. Posted
  3. Updated

Comments